Art. 1 – Booking and Payment
Booking is made in writing and can only be considered valid if confirmed by us.
It must contain a name, the date of arrival and departure, the total number of days, the number of occupants (defining if there are children under the age of 12), if known, the name of the desired apartment.
Credit card details, if given, will be used to pre-authorize and if the requirements of Articles 2 and 6 of this Regulation occur.
Agriturismo Il Pino reserves the right to check the validity of the credit card before the arrival of the Customer requesting a pre-authorization to the circuit belonging.
With this operation, the Farmhouse guarantees the temporary availability of the amount for the first night to make sure that the credit card is valid. No amount is collected.
Pre-authorization expires automatically and the amount is released, with a time varying from 20 to 40 days, from the date of your request, depending on your credit card holder.
Alternatively, at checkout, the customer may decide to confirm the Pre-Authorization by charging the amount definitively, then securing the difference in cash or by credit card.
In the case of a Negative Pre-authorization, the customer will be warned and will have 24 hours to provide the details of a new credit card or check the available balance of the one already reported.
In the event of a customer’s failure during the above mentioned times, the reservation will be canceled. In this case, the Farm will have no obligation towards the customer.
Guests are advised to send specific requests prior to arrival so that any curiosity or need can be met if possible.
Payment can be made on the spot, cash or ATM / credit card (Visa, Mastercard or Postpay) or by bank transfer.
Payment can be made at the booking confirmation, or at any time of the stay.
Any extra and non-reserved services will be paid by the day of departure at the reception.
At the time of payment, an invoice is issued, in accordance with the law.

Art.2 – Cancellation Policy and / or Modification of Reservation – Penalty Clause
The Customer may cancel or modify the booking without penalty with a written request within 7 days of the scheduled arrival date.
Changes to the booking will only have valid effects if it is confirmed by the Management.
If the reservation is canceled with a notice received after 7 days before the arrival, Agriturismo Il Pino may ask the full amount of the stay as penalty.

In the case of no submission without notice, the Customer will have to pay the full amount of the stay, and the Management reserves the right to cancel the reservation and give the availability of the aparment of the reservation.
In the event that the entire amount or part has been paid in advance, it will be returned or retained in the manner described above.

Art. 6 – Damages, Costs and Services
If at check-out, the Management finds the presence of damage or shortages, the same will carry out an assessment and the reimbursement of such damages will be charged to the Customer to be made on site.
Any abuse will be reported to the local Public Safety Authorities.
Cleaning: For stays longer than 7 days, a weekly cleaning will be included in the price, which will be carried out at a time at the Management’s discretion.
For a fee, during your stay, it will be possible to request an extra cleaning at an additional cost of €25.
Linen change: Upon request, bathroom linen is changed free of charge every 3 days and bed and kitchen linen is changed every 7 days.
For a fee, during your stay, it will always be possible to request extra clean replacements with an additional cost: Double bed €10, Single bed: €7, Towel set per person: €5, Shower mat: €1, Tablecloth and tea towel €3
Final Cleaning: The cost of final cleaning is included in the rate, provided that the apartment is left decently, with clean crockery and hob. Otherwise, a price supplement of €50 will be applied.

All apartments are supplied with electricity, water, gas and wi-fi internet, the relative consumption is included in the price.
Depending on availability and at no extra cost, you can ask the Management to use the microwave oven and the ironing board.
Upon request, to be made at the time of booking, a cot can be provided for children aged 0-3 at a cost of €15 per stay.
On request and subject to availability, children aged 4 – up to 12 years can stay at an extra cost of €10 per night in an extra bed.
The private outdoor spaces, delimited by gates, are for the exclusive use of the guests of the house.
The Management is exempt from any responsibility for any personal items left unattended in the apartments or in the common areas.

The Management reserves the right to be able to access the apartments, without any notice, for the resolution of breakdowns and dangers or maintenance if they occur in the absence of the guests.

Free of charge you will have, in common with all guests, a pizza oven, a barbecue, a ping-pong table and car parking.
During the summer, you can also enjoy our splendid swimming pool from 8.00 to 20.00.
You will find the swimming pool regulations near it and in each accommodation.

Art. 8 Behaviour
Guests are required to behave in a manner consistent with civic coexistence; And respect for the elementary norms of good education and public decency.
Particularly in hours of rest, attention has to be paid to avoid any kind of noisy noise and everyone can enjoy the best of relaxation and tranquility.
It is forbidden to throw any objects in toilet water that are not toilet paper.
Any type of malfunctioning of equipment or internal devices, please promptly inform the Management.

Art. 9 – Animals
Your pets are welcome, as long as there is no disturbance and / or danger to guests.
We inform you that a dog and several cats are already present in the facility.
Throughout the facility are available at various points, bowls for watering your animal.
If your 4-legged friend has an orally transmissible disease and you are aware of it, please kindly inform the Direction and make sure that your animal does not use the bowls in common.
Dogs must be kept on leash in all property except the accommodation, with its private terrace if it had.
Waste should be pick up and disposed of by animal owners.
It is forbidden to go up the animals on sofas and beds.
For hygienic reasons, dogs can not access the pool tub.
Please do not leave your pets unattended in the accommodation.
For the safety of all guests and pets present, it is imperative to close the gates after your passage.
Where a closed dog is present in the private terrace, it is forbidden to access it except with the permission of the owner of the animal.
The Management declines any responsibility for the behavior of your animal.
Any damage to things, people and other animals will be directly imputed to you and then charged.

Art.11 – Breakfast
The breakfast service, sweet Italian à la carte, is available by reservation only by 18:00 of the previous day for the next.

Breakfast will be served directly in the accommodation at the chosen time, between 8:00 and 10:00.